If you have been promoted to a managerial position then you are expected to lead people. To be an Effective Manager you must master several key skills.
Below are some general recommended interpersonal habits that will help as you continue to grow in your management role.
Habit#1 â€“ Keep a Sense of Humor
A Sense of Humor is critical for managers at every level.
When you have a sense of Humor, employees will find it easier to come into your office to discuss things and they will appreciate working with you. Humor breaks the tension when difficult subjects like employee evaluations need to be discussed.
In every office, there are various personalities and not everyone is going to behave the same. Some will be more serious than others, but the group will take you lead. If you keep things light and fun, the majority will participate and keep things the same. That way disagreement, when it occurs, can be more easily managed.
If you have a sense of humor, subordinates are more likely to participate in meetings. People will take more risk and offer suggestions or comments easier when the meeting is less tense.
Making fun of yourself and allowing others to do the same in an appropriate manner will help build a stronger rapport among your work team.
Habit #2 â€“ Respect and Value Others
An effective manager earns his team trust and respect. Hold yourself to the same high standards that you hold them.
Attendance expectations should be same for everyone. Show up on time, respect break and lunch time, don't abuse sick leave or other unexcused absences.
Respect your staff's time. If you have agreed to a meeting, then keep it if at all possible. Only cancel if it is an emergency and let them know about it as soon as possible. Once in the meeting, don't answer phone calls or emails. Give them your undivided attention.
Interact daily with your staff. Attempt to talk to everyone at least daily. I call this "Management by Walking Around". You want to be accessible to your staff. Short drop-bys in their office space lets them know that you are available. Not all communication should take place in your office. Try to remember a few details about their hobbies or families. Then just use these opportunities to ask how things are going.
Habit #3 â€“ Maintain A Positive Attitude
No matter things are going, your team will look to you to set the tone.
If you are slumped over and feeling frustrated, then your group will feel the same. Your job is to be a beacon of light. Someone who has a vision of things being better.
Show up to work filled with hope and a positive mental attitude. Your team will take on your demeanor.
Habit #4 â€“ Set High Expectations
Hold yourself and your employees to a high standard. Set high expectations for both quantity and quality of work.
Reward and recognize high achievers as examples for others to reach. Spend additional time and resources training those who earn your attention. This will motivate the rest of the team to reach higher and produce more.
There are lots of other low cost employee recognition ideas to consider. The key is to consistently reward the behaviors you want repeated.
Habit#5 â€“ Be Fair
Being an effective manager means striving to be fair towards all employees. There should be no perception of favoritism among your work group.
Make every effort to offer exciting projects and assignments to each employee. This will give everyone an equal chance to expand their skills and demonstrate their value to the company.
Don't wait for the annual performance review to communicate your observations. Give routine and frequent feedback on performance and work together with each employee to develop an action plan to improve.
One of the keys to being an effective manager is to master relationships with your subordinates. It is not always easy, but practicing the interpersonal habits mentioned above will go a long way.