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A Look at EE Fibre Optic Broadband

By Edited May 17, 2015 0 0

Fibre Optic Internet & Everything Everywhere

It was in late 2012 that EE became a name on everybody’s lips.  This was the time they launched their 4G offerings and, being the only provider of that technology, coupled with some extensive advertising, it wasn’t long before they became popular. Anyway, we are not looking at their 4G service today; rather, we are going to delve into their fibre optic broadband package to see if they are any good.  

EE is short for Everything Everywhere. They were formed in 2010 as a result of a merger between European powerhouses Deutsche Telekom and France Telecom, plus the UK’s Orange and T-Mobile. EE ventured into the broadband business a bit late, but there is nothing showing they are newcomers; rather, they are already serious contenders.  With their willingness to embrace new technology faster than the others, it is only a matter of time before they begin to hit some of their rivals badly.

Advantages and Disadvantages of EE’s Fibre Optic Broadband

When it comes to fibre optic broadband provisions, EE’s numbers are quite impressive.  According to them, over 15 million homes can connect to their network, and the speed on offer is 38mbps in some areas and 76mbps in other areas. These numbers are enough to keep other, well-established companies on their toes.

Major Pros

  • Their service is reasonably priced
  • They give a few extras with each of their packages, like the free router, etc.
  • There are regular discounts for , T-Mobile, EE mobile and Orange customers

Major Cons

  • Long contracts for business users
  • Traffic throttling and fair usage restrictions during peak times
  • People could easily get confused regarding the upfront fees

The Advantages of Using EE’s Fibre Optic Broadband Examined

  • Reasonable pricing

Their smartphones may be some of the costliest around, but their broadband package is a different story. They offer competitive prices, which are around the general standard. They offer cheaper alternatives, of course; however, they have unlimited entry level packages that are decently priced. You can always look around to see how their offers hold up when compared against other providers, but you will most certainly be impressed with their prices.

  • They offer very good extras

For most broadband users, security is paramount. In light of this, EE has brought about a policy where individuals picking up their offers are given a year’s subscription to the McAfee anti-virus package. The subscriber is also given parental controls.  The free routers that comes with their package are valued at nearly 100 pounds, and the customer can also call certain landlines in the UK free of charge during off-peak periods. Some of the numbers are those that start with 01, 02, 03, 0800, 0870 and 0845. The off-peak period, according to EE, is 7pm-7am daily, and 24 hours on Saturdays and Sundays.

  • Loyalty bonuses and discounts

EE does what it can to retain their customers - not just by tying them to very long contracts, but rather by equally rewarding them. So, anyone that is already a customer of Orange, EE mobile and T-Mobile will get some pleasant discounts if they decide to go with EE as their fibre optic broadband provider.  With the speeds of 38mbps - and 76mbps in some places - a lot of people who are already EE customers will like to take advantage of this offer.

The Disadvantages of Using EE Fibre Broadband

  • Lengthy  Contracts

With EE fibre broadband, you will end up getting tied to an 18-months contract as an individual. Businesses are even tied down for longer - with a 24-month contract being standard. EE does not publish what the penalties are for early exit, so you may be in for a rude awakening if you ever decide to leave. Until you are able to see the fees and penalties, it may be best you stick to the network till the end of the contract - unless their services are so bad in your area that you just can’t cope with it anymore.

  • Traffic restrictions

EE have boldly admitted that they throttle traffic from 4pm to 1am on weekdays and 1.30pm to 1am on Saturdays and Sundays. This covers the time when most people are likely to be on the network. The negative to this is that their peak hours are somewhat longer than other major providers have as theirs. With their traffic management policy, gaming and VoIP activities are prioritised during peak times, while P2P activities are slowed down. This means you can go ahead with your gaming but you cannot download high-definition movies during these times.

  • Weird payment strategies

EE says “free installation” but, in reality, you will be charged for the service and, after the installation, the amount will be credited back to the account. The story is the same with their discounts too, where you first of all pay fully for the product, then, later, the discount amount will be credited to the account. This method of payment is very strange, and some people still can’t wrap their heads around it. It also means that individuals who are actually mulling over signing up with them because they do not have money for installation fees still have to come up with the fees either way!


So, having looked at all of this, you can see that EE is serious about getting into the upper echelons of fibre optic broadband providers in the UK.  They are mostly known for their mobile service, but their fibre optic broadband network is far reaching, and it is continually expanding.

Their major selling point is their reasonable price added to all the nice extras. On the other hand, long contracts and their rather strict traffic throttling policy can be a deal-breaker for people who rather prefer a no-holds-barred fibre optic broadband offer.  They are definitely good at providing decent coverage and superfast speeds, but this does not mean you should sign up with them without further comparisons with other providers around you.

Make More of Your Broadband



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