Competition is fierce in the world of business. Each company in their respective fields compete against one another in efforts to grow. In such a world, carving out one's niche becomes all the more valuable.

Maintaining one's niche and remaining a unique force while providing excellent services is becoming increasingly difficult as more companies arise and technology advances. Software is now a near must for business management. Due to the fact that businesses, even in the same field, have different requirements for software, the notion of purchasing generic programs to help run a company is now being reconsidered. This, in turn, leads to businesses purchasing custom software.

What Advantages Does Using Custom Software Offer?

For starters, custom software is tailored to suit each business' specifications. This means the program or programs will run as intended and only as required. The demands of each company varies amongst each other. To put things in perspective, a carpet cleaning company's desired functions in a software would vastly differ from a company that specializes in construction. By having software customized, businesses can be assured that their specific needs are met and are therefore, capable of operating the company more smoothly.

Occasionally overlooked, the utilization of tailored software can help to reduce costs. Because the programs are made to suit the business' essentials, the software will be created to run smoothly on the company's operating systems. This eliminates the need of purchasing any supplementary hardware that generic software packages often require to run effectively. As the extraneous purchases are eliminated, further spending is spared.

Another great factor regarding custom software is its scalable feature. To delve a little deeper, one of the many goals of businesses is to grow. As businesses expand, their software necessities may change. A smaller company turned larger would have more clients and workers to oversee. Thus, a change in how the software management runs may be in order. The provider of the custom software will (the reputable ones anyway) continue to maintain the program for as long as the company requires. When purchasing generic software, however, the company runs the risk of facing compatibility issues down the road as these types of programs are designed for one-off purchases and usages. Furthermore, consumers of such products may have to rely on a manual for troubleshooting or general tech support offered by the company.


Though brimming with benefits, using custom software does have its drawbacks. One of the most prominent flaws is the cost. For the reason that these programs are specifically designed for the client, a great amount of time, effort, and communication is put into the works. This denotes to a higher product price when compared to the generic, off-the-shelf programs. Often times, these companies require a monthly fee as opposed to a singular payment. And so, the investment in using custom software could potentially be quite considerable.

Aside from the monetary costs, the programs would (almost customarily) increase the complexity of operation. Complexity is an issue, due to the fact that it would require training in order to effectively use. As the software was made specifically for its client, manuals and search engines will rarely provide a solution to trouble shooting. Thus, the user will have to rely on training and tech support for any problems down the road.

Conceptually, switching from an old generic program to a new customized program is a reasonably radical change. As custom software is designed per company, the feel and control of the program could be a vast difference, likely leading to a feeling of overwhelm for employees. In turn, dissatisfaction could spread within the company amongst workers and efficiency hampered until the employees are once again, comfortable.


While greatly beneficial, custom software does indeed have its cons. This tailored technology may not suit every company. In some cases, a generic, off-the-shelf product will certainly suffice. Before integrating such a far-reaching change, one should research the products and weigh in all other options. As custom software is a costly investment in terms of money, time, and effort, choosing the right type becomes absolutely imperative.