An Overview Of The Customer Service Week
If you may be wondering what a Customer Service Week is all about, it is actually a yearly event that is celebrated during the month of October. It was known in the whole country starting the year 1992. It is celebrated due to the fact that it promotes the awareness of the people in the importance of being able to provide commendable customer service. It also serves as a way to give gratitude to all those employees who have been very professional when it comes to serving the needs of the customers the best way they could.
The Schedule Of Events
The schedule of activities of the Customer Service Week is properly arranged to be able to accommodate all the Customer Service Week activities that will be a part of the said event. It is started by an opening ceremony which usually begins every Monday which is then followed by different activities , games and other exciting and enjoying events that can truly catch the interest of the people. It is ended by a closing ceremony which usually happens every Friday. The Customer Service Week is a fun filled event that usually lasts for about five days all in all.
The Customer Service Week Activities
Everyone who will be interested to join the said event will definitely make the most out of the event with the different sets of Customer Service Week activities that are in store for them. First of all, there are awards to be able to recognize the customer service representatives who have been able to provide commendable service to the people. This is a very good way to be able to honor and provide gratitude to such impressive services of the representatives. There is really an allotted budget for the awards that will be given to worthy customer service representatives. Certificates are usually given to deserving employees as sponsored by the Customer Service Group. They even recommend the issuance of the Caught In The Act cards which can specifically recognize the commendable skill that a customer service representative is able to showcase.
To make the event really exciting, there are even contests that are conducted to hype up the energy of the participants of the Customer Service Week activities. There are certain quizzes about customer service that are given out to all the employees and can definitely give them the chance to win different prizes. There are also different games that are conducted like crossword puzzle games and other thinking puzzles for the employees. One of the most exciting games from among those Customer Service Week activities is the Bingo event which can really make the participants very much interested in joining the said activity.
One of the Customer Service Week activities includes the setting up of theme days when there are specific assignments about what employees should wear. Some examples include pajama day, wear our company color day and even costume day which can definitely make the celebration really exciting as the employees are given the chance to be free from their usual corporate attires and eventually enjoy the comfort of different outfits and accessories. They can even award the best outfit for the day which makes the activity more exciting. Aside from these, there can also be a cooking showdown for the employees which can also entitle them to win different exciting prices.
There can also be video presentations as a part of the Customer Service Week activities. These presentations can showcase the different facts about the company to provide more awareness to the employees. There can also be videos about how the employees can further develop their customer service skills. There can even be some instructional with some humor in it to make the learning experience of the customer service representatives very much enjoying and memorable.
There can also be meetings conducted for the employees about different topics so that proper announcements and information can be given to the customer service representatives. This can facilitate a good relationship among the employer and the employees so that trust is maintained and each one can be allowed to perform to the best of their abilities. These can also facilitate sharing of different concerns and issues that are shared by the employees and the employers as well. This can be very effective so that the employers can reach out to all their members regardless of the position that they may have.
These simply show that the Customer Service Week can definitely be very enjoying for all those who would gladly want to participate, especially for the customer service representatives. There are a lot Customer Service Week activities that they can definitely enjoy that is why there is no reason for the participants not to join the said event. They can be sure that once they participate in the Customer Service Week activities, they can definitely make the most out of their experiences.