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Explain Emotional Intelligence and list its five dimensions

By Edited Nov 14, 2015 0 0

This is an essay question in a test at tertiary level. The question calls for an understanding of emotional intelligence and the five dimensions.

Introduction to Emotional Intelligence

Emotional Intelligence refers to the ability to govern our own emotions, the emotions of others, and the emotions of a group of people.

Studies have shown that people with high Emotional Intelligence Quotient are more successful in career and business. They are the ones who know how to handle people and settling conflict.

What are the five dimensions of Emotional Intelligence?

The five dimensions of Emotional Intelligence are self-awareness, self-management, self-motivation, empathy and social skills.


Self-awareness is the ability to understand our feelings, and abilities in terms of strengths and weaknesses. He is able to know why he feels this way, and can see whether he is being reasonable or not.


Self-management is the ability to manage our feelings. When a person is extremely angry, and yet can exercise self-control and conquer his anger, that is an example of good self-management.

A manager who knows how to control his temper can go very far in his chosen professional.


Self-motivation refers to the ability to motivate ourselves.

A person with strong drive to succeed, able to sustain the motivation throughout the years, and maintain a positive attitude has strong self-motivation. Many successful persons share this characteristic.

It is important for a parent to teach the skill of self motivation to his children. Children who can motivate themselves to study hard will have a brighter future. Children who can motivate themselves to save money will never get into uncontrollable debt.


Empathy is the ability to aware of the feelings of others and the ability to understand why they feel this way. Empathy allows us to leverage diversity and see things from different perspectives.

A successful businessman must have empathy. He has to see things from different angles. That enables him to find a win-win solution to benefit all stakeholders.

Social skills

Social skills refers to the ability to handle a group of people. If you have good social skills, you are able to change the emotions of others. Many charismatic leaders are able to swing the mood of the listeners. They are able to arouse anger and influence change.

Social skills also measure the ability to manage conflict.


While emotional intelligence is not a measurable intelligence, it does affect our success and achievements in life. Those who cannot manage emotions, especially their own emotions, are not able to make wise decisions.



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