You are fast asleep when you hear a strange sound in the house. You sit up and listen. It is midnight and you are alone. You get up and feel warm water rushing around your feet. You switch on the light and see water rushing down the wooden hallway. There is no time for phone calls and no time to think. The water is spreading into the bedrooms. For a frightening second or two you want to give in to the situation and call someone but you know that the longer you stand there the more water is pouring out. You realize that the water is coming from the ceiling, from the geyser overhead. What do you do?
Credit: Rayda Jacobs
Find the tap
Go outside immediately and look for the main tap to turn it off. Often people forget about this tap or where it is and find that they do not know how to control the water in an emergency. The first thing any homeowner should ask an agent when they buy a property is where the emergency tap is. This is sometimes found on an exterior wall of the house. This is the tap that controls all the water. When you shut it the water stops. In this case the tap was in a hole in the ground near the front gate.Credit: Rayda Jacobs
Do not panic!
It does not matter what time of the day or night it is. Call your insurance agent and tell him that the geyser has burst and that the hallways, kitchen and bedrooms are full of water. He will immediately get the plumber to fix the problem and install a new geyser, all of which the insurance company will pay for. Luckily for me I knew where the tap was on the property and had to stick my hand arm deep into the ground to get to it. I turned it off and the water stopped. While I waited for the plumber I swept the water out of the house and put down towels so the floors would not be ruined. The ceiling was damp and streaked with marks from the amount of water and new boards were cut and the walls painted. I thanked God that I had a homeowner’s policy and did not have to pay. Accidents can happen in the middle of the night. When you own a house you have to have coverage.