1300 numbers are virtual numbers that are also known as local call numbers in Australia. No matter what, they are an ideal, cost effective solution for businesses that need customers to get in touch with them. One of the major benefits of 1300 numbers is that they can be configured to meet your business needs. They are not attached to any specific landline or mobile phone and offer a great deal of flexibility where you can direct calls to any number and move them around as your business continues to grow.
Multiple savings with 1300 numbers
They are cost effective in more ways than one. Customers can make calls to a 1300 number at the cost of a local call irrespective of their location within Australia. This is an excellent way to attract more customers who are not likely to hesitate to call once they are aware of being charged for a local call. In addition, 1300 numbers are virtual numbers controlled by software. Therefore, you do not need bear the cost of additional equipment. It also allows you to expand your operations and calling team without the worry about added expenses. Relocation usually entails a change in landline numbers that for the most part becomes even costlier due to the need for reprinting of marketing material, letterheads, business cards, and other stationery. However, since your 1300 number remains the same wherever you relocate, you can avoid all these extra costs and focus on the core area of your business.
Monitor calls and marketing campaigns efficiently
There are many more ways in which 1300 numbers can set your business on the right path. These numbers come with a number of powerful built-in reporting features that allow you to measure the success of your marketing campaigns. It provides comprehensive inbound call statistics that include the calling party’s number, from where they call, time, duration, and other related statistics to analyse where a majority of your callers may be from. This allows you to measure the response of your promotional strategies at a local, state, or national level.
Expand your network and gain customer loyalty
1300 numbers can take your business a step closer to building a solid national presence and a brand image that gives you an edge over your competitors. Customers are more likely to build trust in a business that doesn’t seem to change their numbers frequently and are available at all times. This is precisely what 1300 numbers has the potential to do. In addition, it allows you to promote your business beyond your local area as customers are able to call back at local call rates. It also demonstrates your commitment to customer service, which is an ideal way to gain customer loyalty.
With plans starting from as low as $14 per month, 1300 numbers have the potential to offer you great returns on a very small investment. It would be prudent to analyze your business needs and then choose a plan. There are several service providers that offer packages to suit every style business.