In December 2013, my family booked a room in Hong Kong Disneyland for two nights. It was our first time to stay in a Disney-themed hotel. We had been to the city several times, and we thought that staying in this hotel would make our trip a little different since we had always stayed in Park Lane Hotel (Causeway Bay). Well, it sure did make our stay more special! We got to see Mickey and his friends and also some of the Disney princesses! Be warned though that it is a very expensive hotel, and if you want your stay to be more "magical", you will definitely have to spend more. The Kingdom Club suite was very tempting, but since we were all adults, we chose the average, much less expensive family room.
In this page, I will give you an honest review on this hotel. After reading this, you will know what to expect and you won't have to worry about disappointing your kids or yourself for missing some magic.
Image Credit: All photos are owned by me unless otherwise stated.
How to Get There
There are many ways to reach the hotel. If you are coming from the airport, you can travel by taxi, bus, or through the MTR. I have not tried the first two methods so I can't tell you much about them. Traveling through the MTR is very easy. Train tickets are available at the airport. If you are travelling with a group, purchase the group ticket. You will save money doing this than buying tickets individually.
From the Airport, hop in the train and get off at Tsing Yi, which is just the next station. Transfer to the Tung Chung Line/Disneyland Resort Line and get off at Sunny Bay station. There, you will see a Mickey train. Get into that train and it will bring you to the Disney Resort.
our hotel keycards
I was a bit nervous because it was our first time to book a hotel online. I was relieved that nothing went wrong and check-in went smoothly. We booked through Asiatravel and I'm happy with it. It took us a bit of time to check-in because the staff gave us an orientation about the hotel. We were an hour earlier than the check-in time, which was 3pm. We left our luggage at the lobby so we wouldn't need to haul them to wherever we planned to go. We were asked which luggage contain fragile items. The staff put a fragile tag on the one with my dad's iPad and stored it in a room. The rest of our things were chained outside the room.
Our Guest Room
The first word that came out of our mouth the moment we stepped into our guest room was "wow". Despite what one may expect, the room was not overly-decorated with Mickey-shaped heads. It was very cozy, spacious, and had an old-fashioned look. The Victorian-style furnishings looked very pretty and very charming. It had a beautiful tea cup set, glasses, mugs, and even a children's mug for your little ones! The bathroom was much more impressive in my opinion. It was very huge and elegant unlike in most hotels that I have stayed in. The mirror frame had cute carvings of the seven dwarfs in Snow White. I felt like a princess every time I look in the mirror. The toiletries had pictures of the dwarfs as well and were neatly placed in a container. Unlike in most hotels, the shampoo, body wash, and conditioner were all branded and were available for purchase. Needless to say, we took all of them home!
The hotel has a few dining options - Enchanted Garden, Crystal Lotus, Walt's Cafe, and Sea Breeze Bar. I'm not sure about the others, but in Enchanted Garden, you have to book beforehand since most guests would want to go there. It's a buffet restaurant that offers breakfast, lunch, and dinner (dinner is the most expensive but is also said to be the best). I heard that the food is excellent though exceedingly expensive. What most diners are really paying for is the true spirit of Disney that can't be found in other restaurants. Mickey and friends would go around the tables and interact with diners. Each table has an ample amount of time to bond with the characters, play with them, and take photos with them. I wouldn't advise dining there during the peak season as the rates would double and you might not get a seat anyway if you haven't booked early. In New Year's Eve, even the rates in other restaurants had ballooned. We didn't expect this and that left us no choice but to eat some ready-to-eat snacks we got from a nearby mall in our hotel room.
Crystal Lotus is another great place to dine in. It serves dim sum, and some are even shaped into different Disney characters. If you check the photos in different review sites, you'll see how attractive the dishes look. There are no mascots in there but the food is what most diners are after. I don't think you can find such a high quality restaurant at the park. I haven't been to this restaurant but if you're a foodie, I think it is worth checking out.
Some guests who want to dine at the hotel but have limited budget would choose Walt's Cafe. The cafe looks nice and I love the waitstaff's uniform. There's nothing special or Disney-looking in that place though.
If you're 18 and above and want some booze, the Sea Breeze Bar is the place to go.
Can you spot Mickey?
Since we didn't go to the park, we had plenty of time to stroll around the hotel premises. We found the usual things that one would expect in a five-star hotel - outdoor and indoor pools, a gym, a Disney store, among others.
If you exit through the back gate, you will be standing right along the waterfront. We didn't walk through the entire path but I think it leads to the Hollywood Hotel (more on that later).
From there, you will see the pier which I believe is not yet in operation. It's a beautiful spot to take photos of the hotel and the sea, so don't forget your camera!
a colorful classic car outside the hotel
The resort offers an affordable option for families who wish to stay but have limited budget - The Hollywood Hotel. It is not as flamboyant as the Hong Kong Disneyland Hotel, but I think it's more targeted towards young kids. It has a lot of Mickey heads all over the place. Even the toiletries like shampoo and conditioner bottles have Mickey-shaped caps. The place has a more cheerful atmosphere but it gets a bit too crowded during peak season. Some guests staying at the other hotel suggest dining here since the restaurants are less ridiculously priced.
New Year's Countdown!
we found these on our vanity table!
we took pictures with these two lovely princesses
On New Year's Eve, we decided to dine in the hotel to make the last day of the year extra special. To our horror, even a dinner at Walt's Cafe cost a whooping HK$688+ per person. That exceeded our budget so we headed back to our room and ate some snacks we bought from Maritime Square earlier. We had some lasagna, instant noodles, and fruits. We watched some TV before we got ready for the party! We grabbed the stars and the crowns that were left on our table while we were away and went down to the lobby. We saw some people lining up so we joined them. It turned out that we were lining up to take pictures with Cinderella and Snow White! The princesses were so friendly and soft-spoken. They exclaimed when they saw me and my twin. They talked really fast and I didn't catch everything they'd said.
Meanwhile, the program had already begun and there were singing and dancing. Everyone went crazy when Mickey and Minnie went up the stage. Belle and Aurora were also present. It was a fun night though I regret that we didn't get to see fireworks which could only be viewed from the more expensive rooms.