Small, local businesses have owners, managers, and employees. Within the ranking system, those who have worked at the business longer should have seniority. Some owners honor this system, some ignore it. Employees have no say in how their bosses do business.
When rookies begin acting like the authority, then difficulties arise. Senior employees must somehow maintain control, both in their duties and their emotions. Rookies who act like they know the business better than everyone else are simply rude. Listed below is how to handle them.
Report to the Manager
No one likes a tattle-tale, but in the business world, employees have to look after their own interests. If the rookies slack off in their work or upset a customer and try to place the blame on the senior coworkers, then make sure the manager knows who screwed up. As long as the senior employees have proved faithful in their work, the manager should believe them. Only in doing this will the bosses know who to attribute blame to and who to praise.
When a Coworker Gets in a Senior Employee's Face
Be Kind to the Coworker
Acting like a jerk to the rookies will only ensure further negative treatment. Certainly the new coworkers will annoy and sometimes hurt their seniors, but having seniority means the employees must also maintain a certain level of emotional control. Adopting Cinderella’s motto is a great idea: Have courage, be kind. Smiling and talking to the rude coworkers requires both.
Do the Work Well
The more senior employees slack off in their duties, the more disdain the rookies will have for their senior coworkers. Do the required work, and then do some more. If the senior employees are proactive in their duties, then no one should question their judgement or authority. Higher authorities will root out and dismiss rookies who act disdainfully toward hardworking coworkers.
Common Work Among Retail Workers
Remember to Take Care
Senior employees must remember to look after their own work. Rude coworkers will always blame their mistakes on their senior coworkers, act rudely despite the seniors’ kindness, and disdain their seniors regardless of their good work. To be good employees, senior employees must practice the above traits and have some faith that their bosses will understand the situation.
Making friends with the rude coworkers might be a stretch. Acting like a humane person is only good practice. Faith helps in this task, but faith in good people can work as well. It’s also good to remember this: the rookies are human, too.