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How to Save Money on Outbound Business Calls

By Edited Nov 13, 2013 0 0

The majority of businesses make calls to clients and customers often. Depending on the size of your company and the field which you work within, you might even make thousands of calls a year. As a result, finding ways to save on all outgoing costs within your business is becoming increasingly important. Reviewing which areas of your business could be reduced, from a financial point of view, means that you may become more efficient with your overall business spend. The same idea should apply to your existing telecoms setup.

Reviewing your current system?

Sometimes, running a business starts to take over your time and you forget to keep a regular check on how everything is operating. Seemingly minor issues can pass you by, which could mean that you end up wasting money on inefficient or ineffective services – including your phone system. But do you really know how much you are paying and what system you currently have in place? If the answer to this is no, then you should work out if you could be more efficient when it comes to your business communications. You might have the option to reroute your business calls or save money by choosing a call plan that is more suited to your company.

Some people are under the impression that it would be a hassle to change their existing telecoms service, as you would need a new number and it might disrupt day-today business communications. However, the technology and the systems available these days, mean that if you do notice that improvements can be made, it won’t take long to make necessary changes. In addition, it’s likely that you can keep the same number too, so there’s no need to worry about losing out on custom through having a completely different business phone number. 

Phone
Credit: Deman

Combining calls and line rental

To make payment and billing easier, you might be able to arrange for one bill for all of your calls and line rental combined. In the old days, you would only be able to get your telephone lines installed, managed and billed by a few companies. However, now there are even more ways to arrange your telecoms setup. This might potentially help you to save on outgoing business costs by reducing your phone bill. See if this is an option for your business and work out how much you could be saving.

Whilst saving money in some areas of your business, you may also be able to give a more efficient service too. For example, there are a number of telecommunications services which allow you to have a special inbound number, record calls and view reports on who is taking calls and who is calling the office. However, your first port of call would be to decide if you can save money on outgoing calls before you then work out if your business operations could be more efficient. 

As running a business is all about being efficient, it’s worth seeing how your telecoms setup and outgoing business calls could be improved upon too. 

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