As the holiday season wraps up, you may be left with a few gifts you would rather return or exchange at the department store. In recent years, many return policies have gotten stricter, and if you are not careful to follow their store's return policy guidelines, you may find that the store will not accept your item. By following these simple suggestions, you should have minimal to no trouble returning
"unwanted" gifts to the store.
Things You Will Need
receipts, price tags, original packaging
DON'T OPEN THE PACKAGES IF AT
Some stores charge a restock fee if you open the box. This is especially true with electronics and appliances. Restock fees are usually 10 or 15% of the purchase price. To avoid this fee, do not open the box if you are certain that you will not keep it. If you have a question about the item, you can find any information about the item on the internet, to help you determine whether or not it's a keeper.
Many stores will not accept returns if the tags have been removed. This is thanks to some individuals who purchase items, wear them once for a special occasion, and then return them to the store. So, try the clothes on first to make sure it fits, and then determine whether you want to keep it.
KEEP YOUR PROOF OF PURCHASE OR GIFT RECEIPT:
Most stores do not accept returns if you do not have a receipt proving that you bought it from them. Avoid this hassle and frustration by always keeping your receipts in an easy-to-find location, such as in a folder, or taped to the item.
BE MINDFUL OF A TIME LIMIT ON RETURNS:
Many stores enforce a time limit on returnable items. Usually this information is found on the receipt, and is sometimes as soon as 30 days, or less. Usually after this specified time, you can return the item for a store credit. But even the store credit is not accepted for eternity, so make your returns or exchanges expeditiously.
AVOID THE LONG LINES,
Lastly, immediately after the New Year, you will find extremely long lines at the stores' customer service desks. Unless there is a dire need to return or exchange the gift immediately, why not wait a couple of weeks for the mad rush of returnees to settle down a bit? You can look forward to a more pleasant shopping experience as well with the fewer crowds.