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How will Mobile Banking Impact the Industry

By Edited Nov 13, 2013 0 0

As technology changes for the better, online banking will change to in order to ensure that all customers are receiving the best banking experience possible.

Mobile banking is quickly catching on with more and more banking institutions. With things like an online checking account, the internet has changed our personal finance practices in a major way. If you haven’t tried mobile banking yet, you might be a little skeptical. However, you need to realize that online banking is here to stay. It’s very likely that it will continue to ensure superb customer service practices and an overall great banking experience.

Mobile banking has already had a big impact upon the financial industries. For one, you can now check your account and even pay your bills from your smart phone or tablet computer. This is extremely convenient because it gives you almost instantaneous access to your accounts from anywhere you can pick up a cell phone signal. But many people wonder just how legitimate online banking is and whether or not this is a trend that will continue on into the future. The short answer here is that yes, online banking is here to stay and it will more than likely change as technology improves. Tech items like smart phones are designed to make our lives easier and more accessible. As this becomes more and more feasible, online banking will continue to improve.

The problem that we face here is that the distant future of technology is so unknown. Mobile devices have changed so rapidly over the last ten years, it’s almost impossible to predict just what kind of tech items we will have available in another ten years.

The thing that will remain constant, however, is that mobile banking will adapt. When technology makes our lives easier, it is only a matter of time before other sectors start using these advances to help keep up. One prediction that can be made with absolute certainty, however, is that banking will become easier. Some banks currently allow you to take a photograph of a check you receive and deposit it into your account. This will likely spread to more banks and become a more widespread practice.

The necessity of going into the bank itself will slowly disappear. The tech savvy generations will demand more self sufficiency and require less face to face guidance. This might enable some banks to close down lesser used branches in order to save more money. Having a bank branch full of employees that need to be paid and very little foot traffic coming through the bank will likely prompt banks to make structural changes. Fewer employees will be needed to fulfill the same purposes. This means that banks will have more money coming in and less money going out.

Of course, customer service is extremely important and banks will not completely do away with physical branches. But the more processes that can be automated, the better. It might require an upfront investment, but it will save the banks money over a longer timeframe.

Don’t be afraid of advancing technology. It’s there to make your life easier. If you are confused by some things today, it’s in your best interests to keep up with technology in order to save you headaches later on.

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