In order to succeed in the professional world, you must improve communication skills to improve relationships and efficiency. It is important for all professional personnel to continually improve communication skills so that they can learn from one another, from higher ranking employers, as well as their mistakes.
In terms of collaboration, each member of any professional team or group and other involved professionals must work toward effective communication, as a part of their success in the industry. This means that each member improve communication skills on a regular basis. However, it is the role of the manager or person in charge to oversee that employees improve communication skills regularly and effectively.
The Importance of Communication
It is important that every worker is able to fulfill the requirements of their role and that they are able to properly convey information to every other person in the chain of command. If a single healthcare worker among any of the specific roles does not deliver a message accurately, it could mean the difference between life and death for a particular patient. The healthcare team only functions properly if each member is able to trust one another, retain open channels of communication, and enhance feedback for every member. This type of communication is conducive to positive peer review, finding any weak spots in the communicative chain, and correcting any weak spots through trust and team work. It is important for nurses to be able trust the techs below them and their manager above them. Each of the positions within the medical field have designated tasks assigned to them but their overlying roles—the maintenance of which falls into the lap of the nurse manager—are to maintain trusting relationships and open communication between one another to ensure that the process.
Maintaining Positive Relations
Positive relations between employees and other professional team members begin with communication. Communication is also important in terms of role to role transfers of information, for example, from employee to employee during a shift change. Recording accurate information is the best manner in which to pass on information accurately from one worker to another. The best way to maintain such self organization is through utilizing well-known processes which are regulated, and limiting the number of people through whom the information travels. This falls into the lap of the manager who must ensure that the information is accurate at all times and that all of the processes through which communication travels and trust is built remain regulated. In order to continually improve communication skills, open and trusting relationships should be created within the professional environment.
When employees continually improve communication skills it ensures that problems are prevented from occurring between staff. This is done through ensuring that every team member is honest and trustworthy and able to work as individuals when it is necessary, but also able to accurately transfer the necessary information when it is required. Interdepartmental communication is one of the defining roles of professionals but another aspect of a manager is to ensure that all nurses are maintaining healthy relationships not only with their co-workers, but with all employers and employees.