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Maslows Hierarchy of needs Applied to Office Staff

By Edited Nov 13, 2013 0 0

Maslow's hierarchy of needs is a theory in psychology, proposed by Abraham Maslow. You can apply his theory to many different practices including office staff environments.

For office staff, it is important to consult the chart regularly to see whether your staff are satisfied and happy in themselves and in their office job. This makes for a happier workforce.

The bottom stage of the ladder is physiological –You should ask yourself questions about your office staff. Are they happy in their office position? What could you do to make them more comfortable? This might be moving their desk, giving them their own office, relieving them of too many mundane tasks and spreading the load across the team. Are they over-stressed? If you find they are over stressed then what can you do to relieve this stress? 

Then it’s safety – Safety is important. Every workplace should have safety procedures for physical hazards but you should also be sure your staff FEEL safe in their environment. Talk to them about approaching you if they feel unsafe at any time at work. 

After safety, it’s belonging – Belonging is important, and takes time to build a sense of belonging. Each new member of a team should be made to feel part of the gang. In an office environment, this can prove difficult as there any many different departments that need to work together, like accounts, sales and admin. Perhaps have regular social gatherings will help your staff develop a better internal rapport and sense of belonging.

Then we go onto esteem –  You should ask yourself which staff members have lower self esteem, why is this? If you feel they are low in confidence, make steps to improving their confidence in the office. Why not praise them when they achieve a goal?

The final stage is self-actualisation – Self-actualisation is all about accepting problems and solving them, lacking in prejudice and accepting the facts. Accept problems in the workforce and then find solutions. Maybe introduce team building days or training weeks to enable them to develop their skills further. 

Given the sometimes tedious nature of office work it is fundamental for employers to have a thorough understanding of the needs desires and aspirations of their staff. This information is the difference between satisfied and un satisfied staff, and therefore it controls how well a company manages to retain staff. Just as with customer acquisition it is much cheaper to keep hold of staff and meet their needs, then to let them be unhappy resign then need to employ additional staff that need to be trained (A very expensive process).



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