The questions that you'll receive during a telephone interview will be simialr to that of a normal interview however the most difficult aspect of a telephone interview is trying to make up for the non physical cues that are obviously absent for these potentially life changing events. Â Expect the usul questions:
- Tell us a bit about yourself
- Tell us a time when you....etc (e.g. dealt with conflict, successfully completed a projet)
- What are your strengths and weaknesses
- Why are you leaving your current job?
- Why do you want to work for us?
Remember, interviewers are looking for a theme from you, a story of where you've come from, what you've done and what you can offer the company. They're also looking for passion, enthusiasm and and sound ability to communicate.
An important rule to stick by if you know that you may be called for a telelpone interview is to be prepared. Recruiters or employers will call at anytime of the day even for an informal conversation. Have your resumÃ¨ close by or know it like the back of your hand. They'll be interested in the timelines of your previous jobs and if there are any gaps in there. Have a good answer ready like 'I took time off for a holiday because I know how difficult it will be when I've got kids' or 'I decided to do as much travelling as possible when I was younger because so many people in th 9 to 5 grind tell me how hard it is to get away'.Â
Importantly, be extremely polite in telephone interviews as the all important body language is lost on the telphone. You'll need your voice to display your confidence, your politeness and your enthusiasm. This is easier said than done. A few tips to help include:
- Speak clearly and address the person you are speaking by their name or title if appropriate.
- It can be hard to not speak too quickly - speaking quickly equals nervousnes so try and slow down!
- Don't use speaker phone. If you're worried about that cell/mobile phone at your ear all the time, put away your sensitivities for a minute. You'll sound much clearer at the other end and you won't have to worry about external noise.
- Have notes in front of you and sit at a desk. If you want to pull off a serious interview, you should get yourself into a serious frame of mind. Sitting at a desk in a room with no distractions will give you complete concentration. Lying in the sofa will make you sound too realxed and half asleep!
Above all be yourself. If you're going for the job then you obviously think that you're right for it. Show that to the person on the other end of the line and good luck!