The importance of the communication process in a corporation
Effective communication techniques
Communication has always been a part of our daily lives, perhaps indispensable, that without it our known world would somehow disintegrate into an uncivilized society in the sense that our industries would collapse. Businesses around the world would cease to exist, conflicts will arise and misunderstanding between individuals would be a very common fact in our daily activities. When we are to focus our attention to the business world, we cannot imagine a particular corporation surviving daily the pressures of corporate competition solely with the help of computer messaging systems and programs; still communication is a very integral part in running a business. Indeed, effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizational, or external levels.
A corporate instructor's role is to inculcate in his students basic information or lessons needed regarding corporations such as the history, elements needed to incorporate a corporation and basic jurisprudence relative to corporations. Hence, he is needed and relied on to be updated with all facts pertaining to corporations. In relaying these facts, good communication skills are needed to enable the effective transfer of information from instructor to students.
The transmittal of information has a process which s aptly called the Communication Process. And this "process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error", hence a corporate instructor, to have good communication skills, need to know the barriers to effective communication in furtherance of the goal of transmitting complete information to students.
Corporations exist in all parts of the globe, in countries where there is divergence in cultures, customs and languages; therefore, difficulty in imparting to students the detailed differences between these organizations emerges calling forth a need for a corporate instructor with good communication skill.
Communication is not totally confined in the verbal context; body language and facial expressions play a big part in communication for the reason that a large percentage (studies suggest over 90%) of the meaning we derive from communication, we derive from the non-verbal cues that the other person gives. Often a person says one thing but communicates something totally different through vocal intonation and body language hence, a corporate instructor who is expressive and engaging with his class in teaching the difference subjects pertaining to corporations would tend to have a class which is more attentive and quickly comprehends a given lesson.
Some corporations have complicated organizational structures that it usually is difficult for a directive or order to reach the rank and file employees in its complete form or intention. What usually reach the subordinate employees are altered or misunderstood communications or orders due to the fact that they are relayed to numerous levels within the organization. Communication is vital in this area. It is, therefore, essential for the corporate instructor to instill among his students effective communication techniques so that, when the time comes, these students can apply what they learned from their instructor. Pointers in giving constructive feedback, timely reaction to communications, comprehension of the order or directive, and focusing on what right messages to relay should be given importance by an instructor in his class lectures..
The learning and enhancement of effective communication techniques should not be disregarded by every student because it is an indispensable tool in achieving success in the business world, particularly in working for a corporation. And corporate instructors are the right ones to educate students in this respect.