Upon arriving in disease-ravaged Manhattan, setting up your Base of Operations is your first task. While there are other safe houses located throughout the city, your Base of Operations will be your primary hub for vendors and allows you to stock up on crucial ammo and consumables. Inside you will also be able to unlock missions and upgrades that will unlock skills and give some much needed buffs to your agent. It is a much needed place for you to take back New York, Agent.


the division base of operations


In the Base of Operations before upgrading or unlocking anything, you will find Weapons, Gear, and Mod vendors as well as the Rewards Vendor behind the stairs leading up to the Tech Wing where you can claim any rewards that you got for ordering the various editions of The Division.

You will also find your Stash box where you can store any gear you might want for later. However, it is most notable for being where you will find the contaminated gear after you extract it from the Dark Zone. The Stash Box can also be used to transfer gear from one character to another on the same account.

Your Base of Operations is divided into three wings - Medical, Tech, and Security. Unlocking these wings will be some of your first missions in Manhattan and are well worth the effort. By upgrading each wing, the new facilities will unlock skills, mods for said skills, talents that you can pick and choose for your agent, and perks that will give you a boost. You can only use two skills at any given time, each can have one mod, and you can only have a max of five talents assigned. Perks, on the other hand, do not need to be assigned, so pick up as many as you can.

Each wing comes with three skills, and each wing has one signature skill. Alongside the two skills you can use at a time, you can also gain one signature skill - either Survivor, Tactical, or Recovery Link.


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the division medical wing

Medical Wing

The Medical Wing is unlocked by rescuing Dr. Kandel from Madison Square Garden. If you want to prioritize survivability over all else or just want to take up the support role of a group, this will be the wing you want to focus your efforts on.


Pulse: Marks and tracks enemies for a short period of time.

Recon Pack: increases range, and also detects nearby loot
Scrambler: provides temporary shielding from enemy pulses.
Tactical Scanner: increased damage against tagged enemies.
Threat Detector: provides early warning of enemies and alerts if you've been scanned by a hostile.

First Aid: Projectile that heals allies in a small area.

Defibrillator: revive downed allies.
Overdose: more efficient healing, with potential to provide bonus HP.
Booster Shot: increases DPS for nearby allies.
Extended Service: increases the skill duration.

 Support Station: Drops a support station for reviving downed allies and providing additional healing in a large area.

Life Support: automatically revives downed allies in the vicinity.
Immunizer: removes status effects and provides an immunity zone around the device.
Ammo Cache: nearby allies gain ammo when reloading and get reduced skill cooldown times.
Discharge: when the device expires, nearby allies are automatically healed.

Recovery Link: Heals and cures the user and any nearby allies, and can provide an HP boost above your normal range.


  • Adrenaline: Allows med kits to provide an HP boost.
  • Shock and Awe: Supressing a hostile boosts movement speed.
  • Critical Save: Using a med kit when low on health boosts damage resistance.
  • Combat Medic: Using a med kit also heals nearby allies.
  • Triage: Healing an ally reduces their skill cooldown period.
  • Battle Buddy: Reviving a downed ally gives you and them a short period of damage reduction.
  • Shrapnel: Causing a target to bleed gives a chance to apply the debuff to nearby enemies.
  • Strike Back: Low health decreases skill cooldown time.


Facility Perk Description
Clinic Medkits Increase your med kit capacity by 1.
Virus Lab Protective Measures Increase virus protection by 1.
Disaster Aid Canned Food Food effect duration is increased.
  Supplier Provides hourly food, water, energy bar, and soda drops.
Quarantine Contamination Intel Reveals contaminated areas on the map.
Intensive Care Medkits Increase your med kit capacity by 1.
Hazmat Unit Protective Measures Increase virus protection by 1.
Decontamination Unit Hazardous Materials Increase Dark Zone inventory size by 1.
Pharmacy Rigger Collect fabric crafting materials from Medical every hour.
Counseling Credit Increase credit gains by 10%
All Facilities Talents Gain a new talent slot.
the division tech wing

Tech Wing

The Tech Wing is unlocked by fetching Paul Rhodes from the Subway Morgue. This is the wing for those who want to focus on having the best offensive capabilities.


Sticky Bomb: Provides a remotely detonated sticky bomb that can attach to enemies or the environment.

BFB: Increases radius and damage and provides a change to inflict Bleed.
Flashbang: Bomb inflicts Disorientation instead of damage.
Proximity Fuse: Adds proximity detonation to the bomb.
Stealthy Bomb: Enemies are less likely to spot the bomb.

Turret: Deploys a stationary gun turret.

Active Sensor: Increased damage and Pulse capability.
Dragon Breath: Decreases range but turns the turret into a flamethrower.
Zapper: Reduces damage but fires electrical darts that can stun multiple targets.
Scorched Earth: When manually disabled the turret will explode and cause blast damage.

Seeker Mine: Unleashes a proximity mine that will seek out a target and explode.

Airburst: On explosion the mine releases airborne incendiary explosives.
Gas Charge: When detonated the mine will release gas to multiple targets.
Cluster: Fires several smaller independent charges.
Seeking-Betty: The mine can now negotiate past low cover.

Tactical Link: Increases DPS and Critical Chance for the user and nearby allies.


  • Tactical Advance: Moving from cover to cover increases DPS by 2% for each meter covered.
  • Police Up: Killing an enemy using a Skill has a 25% of replenishing all your ammo.
  • Evasive Action: A 30% damage reduction is applied while moving from cover to cover.
  • Wildfire: Burn status effects have a chance to pass on to nearby enemies.
  • Demolition Expert: Killing an enemy with an explosion increases explosion damage for 15 seconds.
  • Fear Tactics: Shock status effects have a chance to pass on to nearby enemies.
  • Tech Support: Killing an enemy while a Skill is active will increase that Skill's duration by 10%.
  • Death by Proxy: Destroying an enemy's turret grants a Skill power increase.


Facility Perk Description
Control Room Inventory Increase carrying capacity by 10.
Communications Hazardous Materials DZ Inventory increased by 1 slot.
Division Tech DZ Materials DZ materials can be converted into other types.
  Engineer Hourly electronics drops.
Generators Soda Soda buff duration increased by 10 seconds.
Water Purification Water Water buff duration increased by 10 seconds.
Field Engineering Craftsman Hourly tools drop.
Central Heating Energy Bar Energy bar buff duration increased by 5 seconds.
SatComms Resource assessment All Division Tech crafting nodes are shown on the DZ map.
Recalibration Stat Switch Allows you to swap the stat boost categories of items.
Recharge Center DZ Funds DZ Fund gains boosted by 10%.
All Facilities Stash Stash size increased by 10.
the division security wing

Security Wing

The Security Wing is unlocked by plucking Captain Benitez from his position under siege. This wing focuses on defense. By choosing the select upgrades here, you will unlock a series of shields to help make you and your party a powerhouse.


Ballistic Shield: Produces a Riot Shield but restricts gun usage to side arms only.

Reactive Targeting: Increases HP capacity of the shield and marks enemies who attack you.
Assault Shield: Buffs your sidearm while deployed.
Kinetic Breaker: Replenishes your HP by a portion of damage taken.
Self-healing Armor: Shield regenerates after a period without taking damage.

Smart Cover: Strengthens environmental cover and increases damage output

Trapper: Hostiles deal less damage and suffer lower defense.
Recharger: Allies using Smart Cover will slowly heal.
Concealment: Allies using Smart Cover are hidden from enemy Pulses, and will automatically tag any hostiles they shoot.
Cover Trail: Smart Cover buffs persist for a while after leaving cover.

Mobile Cover: Creates cover.

Extension: Cover is large enough for two people.
Blast Shield: Damages nearby enemies when destroyed.
Countermeasures: Using the cover grants increase damage and Pulse immunity.
Second Chance: When the shield is destroyed it grants brief bonuses to damage resistance.

Survivor Link: Increases damage resistance and speed for the user and nearby allies


  • Steady Hands: Recoil is reduced when firing from cover.
  • Precision: Landing a headshot on an enemy will tag them with a Pulse.
  • Desperate Times: When health drops below 20% your accuracy improves when blind firing from behind cover.
  • Repo Reaper: Killing an enemy with your sidearm gives you 30 rounds for your primary weapon.
  • On the Move: Killing a hostile while moving grants brief damage reduction.
  • Chain Reaction: Hitting multiple enemies with an explosive increases blast damage by 40%.
  • Stopping Power: Headshot damage increases by 25%.
  • One is None: Headshotting an enemy gives a 50:50 chance of not using ammo.


Facility Perk Description
Situation Room Experienced Agent Increase XP gains by 10%.
Armory Grenades Adds 1 grenade slot.
  Advanced Weaponry Unlocks Advanced Weapons vendor
Barracks Combat Veteran Accolade XP increased by 25%.
DZ Ops Hazardous Materials DZ Inventory increased by 1 slot.
  Black Market Vendor Buy DZ items from the Base of Operations.
Supply Line Clothes Vendor Unlock a clothes vendor.
Gunsmith Explosive Bullets Increase explosive bullet duration.
  Gunsmith Hourly drops of weapon parts.
Procurement Team Scavenger Random items will drop in the Scavenger box every 12 hours.
Guard Post Incendiary Bullets Increase incendiary bullet duration.
  Special Ammo Hourly drops of explosive/incendiary bullets.
Shooting Range Shooting Range Unlocks marksmanship training.
Canine Unit Intel Discovery When a zone has been cleared of side missions and encounters, undiscovered intel will be marked on the map.
All Facilities Collector Scavenging improves by 15%