A good project manager gives birth to project success. He put a smile on the face of managers as well as clients. The team jubilates due to his efficient management that leads to quality delivery.
However, is it merely by chance or pure talent that he succeeds? No, it is by the stringent implementation of project management techniques. Documentation prevails in his work, starting from initiation to closure. Establishing a set of success criteria motivates the monitoring of the overall activity to a satisfying end.
The top managers attain success because they define the criteria beforehand. They select from the pool of potential projects using any of the following selection methods.
- Focus on strategy and organisational needs.
- Financial model method.
- Weighted scoring model method.
- Balance scorecard.
- Timeframe method.
- Priorities Method.
They are vigilant in the selection of a particular method; for instance, the use of the financial model method can determine whether the project will return the investment committed. These efforts are complemented further by defining quality scope, time, budget, and identifying the most suited project manager. The senior manager must then discuss the task and determine high-level implementation approach with the selected manager.
Identifying the right project manager is the foremost on the list of success criteria. It requires a proper interview and background search; the individual should demonstrate a history of previous successful tasks.
- During the interview section, the interviewer assesses the following skills.
- The financial management skills to ensure proper management of monetary issues.
- The marketing management skills to safeguard the sale of deliverables.
- The human resource management skills to prevent the project management team from going astray.
- The operation management skills to assist in the creation and sustenance of superior efficiency within activities.
- The contracts and commercial law skills which sprout the spirit of steering excellent deals to a satisfying end.
- The information technology skills which point towards a proficient digital ability to handle the tech-related aspects of the task.
- The sufficient knowledge and awareness of health and safety practices to encourage risk management.
- Interpersonal skill; the project manager spends a considerable percentage of his time communicating with stakeholders. It is equally necessary to assess, whether he or she can work with people.
A prospective leader who can accomplish deals should have the ability to communicate effectively with people, resolve conflicts expediently, negotiate contracts, allocate resources, and persuade people to buy into the project. The manager should be able to motivate and inspire the team to strive for excellent results.
Undoubtedly, every company endeavours to sail on the right course when it comes to attaining quality delivery. However, factors for project success are the tools that enable every business to navigate in its waters efficaciously.
These factors begin with identifying a project manager with the capabilities of handling this responsibility, preparing stakeholder identification and analysis, compiling a business case, creating the project charter, organising a kick-off meeting, and compiling a preliminary scope statement.
The planning phase is the stage where high-quality resource plans, financial plans, quality plans, risk plans, and communication plans are drafted and safeguarded.
The execution phase materialises the commitment from all the stakeholders, from the top management to the team assigned to carry out all the activities while taking into consideration SMART goals.
Throughout this process, it is essential to utilise proper quality control and assurance tools such as a scatter diagram, cost-benefit analysis, and Pareto chart to monitor quality.
The manager must be equally vigilant at the final stage (closure) of the cycle. It is the stage where he verifies whether the deliverables meet the completion criteria, prepare lesson learned report, closure report, collect and archive artefacts, and lastly, perform a project post-mortem to check for errors and look for opportunities to improve.
To ensure project success, one must learn the art of sailing through the seas of project management. Commitment to every task must be in the heart of managers and team members.
The senior management must set SMART goals, and stick to it. Documentations such as business case, project plan, communication plan, and risk management plan should be well prepared.