A supervisor, though not as superior as a company manager, is a working employee who is also a part of the management team. Supervisors are otherwise known as team leaders, facilitators, or area coordinators and they play multiple roles at a time:
- Planner â Supervisors disseminate and divide particular daily tasks to each team or employees in the company.
- Manager â As part of the management team or as operative manager, they oversee the performance of the team that they are in charge of.
- Guide or leader â They show the team members or employees how their particular work is done. Supervisors also serve as motivators to inspire the workers into doing a good job.
- Mediator â Supervisors serve as intermediary between the management and employees since they are part of both teams. That way, the workers have a means to direct their grievances to the management, and vice versa.
- Inspector â They serve as the management's eye and observe if everyone is doing the necessary tasks correctly and as scheduled.
- Counselor â Aside from being a mediator between the management team and employees, supervisors may also handle issues between the workers themselves in order to build a harmonious team that works professionally.
Like any other employee the supervisor also has to know the common labor laws that the company is under. Some provisions on labor law for supervisors to take note of include the following.
Wage & Hour Law
The wage of employees depends on the number of hours they worked. The current federal minimum wage is at $7.25 per hour, but it varies on each state. Those who are entitled to overtime pay should also receive additional wage if they met the conditions to which one will be allowed to receive it. There should also be transparency as to how the wage for the day is calculated.
Discriminatory acts toward an employee on the basis of his age, race, nationality, gender preference, color or disability is punishable. There are some conditions that are exempted, but discrimination in general is not allowed in the workplace.
Harassment may come in the form of asking sexual favors, psychological distress, racial ridicule, stalking or verbal abuse. Employees who are considered unusual gets harassed most of the time. Supervisors should see to it that no employee is being harassed upon and those who do it are punished.
Whistleblowing and Retaliation
If an employee stood against a company's illegal or immoral activities (normally called whistleblowing), the supervisor should ensure that the whistleblower is safe from acts of retaliation from the management or fellow employees.