Tips for Choosing Global Payment Services

Whether you just started an e-commerce website or you are simply unhappy with your current payment gateway, choosing a new, efficient service provider is easier than you think. Here are five tips to help you choose global payment services that fit your business needs.

1. Look for services that are PCI-Compliant. While compliance is not a legal requirement, the most reputable global payment services abide by the guidelines set forth by the Payment Card Industry compliance guide. In addition, a PCI-compliant company means their security measures have been audited by a third-party and found up to par with stringent industry standards. Since your payment gateway stores all your customers' credit card information, employing a PCI-compliant payment gateway can help give you peace of mind.

2. Does a potential payment provider offer good, comprehensive customer support? A company is only as good as the customer support they offer, no matter what industry they are in. Does the payment gateway offer a toll-free number that is available 24 hours a day, 7 days a week? If not, consider going with a different provider that offers more inclusive customer service options.

3. Always check a potential provider's integration capabilities with your third-party solutions. For example, it is imperative the payment gateway you choose can be used with your existing shopping cart software or store front platform.

4. Look for global payment services that offer users a wide range of built-in security features that are included in the cost. Such features can help you identify potentially fraudulent orders and help you avoid processing them. Fraud costs online retailers millions of dollars every year and having features that help you avoid that can save you in the long run.

5. Don't let cost be your only deciding factor. The danger of searching for global payment services based on the cost alone is that you may end up sacrificing or compromising on features that you shouldn't, such as security or good customer support. Determine a budget range and start your search looking at services at the top of the range. Flexibility in your budget will ensure you have a wider range of services to choose from.