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Types of Communication in a Professional Setting

By Edited Nov 13, 2013 0 1


Communication comes in two main forms: verbal and non-verbal. Non-verbal communication includes the seven expressions common to the universal body language. Body language is a type of communication that can include the manner in which a body is held as well as facial expressions. Verbal communication encompasses the spoken word. In a professional setting, both are necessary and employees should be cautious of their use of both.

Professional Communication

Professional Communication

There are four crucial pieces to communication in any professional or personal field which must be overseen by a manager or overhead staff member and these include the following: information flow, cognitive individuality, innovation, and self-organization.

Flow of Communication

Flow of Communication

The flow of information must remain accurate and constant between every coworker. Each person plays a crucial role within the line of communication and applying their critical thinking skills toward an accurate assessment of each situation at hand. People have to have a great deal of trust with one another based on needing to trust the judgment of those around them. Employers, employees, and coworkers must also be innovative, industrious, and confident when they are on their feet, thinking at all times and remaining organized. This is one of the most important roles every professional plays because without being able to correctly gather thoughts and make conclusions, messages cannot be conveyed directly.

Managerial Responsibilities


Another main aspect of a manager is staffing. The manager must identify both the type as well as the amount of service which will be needed by the clients and the professional setting at any point which requires a particular type of communication between all parties. They should be able to determine personnel categories based upon the knowledge as well as the skills that each nurse and tech will have for performing any of the necessary measures. The manager should be able to predict the number of personnel for each of their designated categories in order to meet any anticipated service demands after they have utilized different types of communication. This also includes budgeting positions which are needed based upon the number of clients and expected types of clients. The manager is responsible for recruiting the necessary personnel for said available positions while also selecting and appointing any suitable applications. At the end they should be able to combine personnel in order to create the desired configurations based on shift and unit, thereby or assigning responsibilities for each of the client services to the personnel available.

Some of the main activities within this responsibility for a manager include inventorying and analyzing the degree to which those resources are employed which requires many types of communication between all employees and employers, as well as outside parties such as distributors. It also includes forecasting for future requirements for man power. The planning for manpower should include programs, recruitment, selections, training, future development, motivation, as well as compensation needed to meet future requirements, all of which requires many types of communication to all related personnel.



There are two main types of communication but four major aspects applied to professional, verbal communication. Without this communication, professional atmospheres fall apart and industries do not make progress.



Jul 27, 2011 10:14am
Nothing is more important, in professional settings, than written communication. You should always have records of everything you do in business. When you write things down it proof something is to be done or was done. So the better you write something down, the better your proof is.

The old addage is correct: he who has the most documentation wins.
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