The Importance of Assertiveness Skills Training
Finding the balance between being a laid back, fun-loving boss and one who is assertive and firm is very difficult. At worse you could be either too weak, or too strong. We've all experienced bosses that are either too much of a soft touch, without taking control of situations, or are overly aggressive in a threatening or intimidating way. If you haven't then you're one of the lucky ones, but for any manager, it's important to find the balance between the two, and this is where assertiveness training can help.