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Articles about support

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by Toonjunkie
10 years ago
How to Choose an Online Backup Service for Your Computer

Unless you've been living under a rock, you've probably taken notice how much of today's information is stored electronically. Many of us own digital cameras, digital music players, etc and have amassed large libraries of electronic files with much personal or professional significance. However, not many of...

by Toonjunkie
9 years ago
How To Get Things Done (GTD) Using OneNote for ITIL (ITSM) v3 Service Support

If you work in an IT Support organization that leverages the IT Infrastructure Library (ITIL) concepts, you may find yourself managing any number of complex tasks and struggling to Get Things Done. As a fan of David Allen's GTD method, I found that I had to slightly adapt GTD at...

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