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Business & Money
by IndelibleWhisper
3 months ago
3 Steps to Take Excellent Customer Service Calls

Never fail the quality parameter because of 3 regular but crucial points. Follow these 3 steps and become an excellent contact center agent. Customer services at it's best.

Business & Money
by Edupliance
11 months ago
Identifying and Eliminating Toxic Workplace Behaviors

Identifying and Eliminating Toxic Workplace Behaviors

Business & Money
by Mary Tilden
1 year ago
How to Handle a Rude Coworker

Ever work with a rude coworker? Here is a list for employees to practice when confronted with coworkers who make their skin crawl. Practicing them will ensure they will keep their jobs and be happy.

Business & Money
by hoeltx
1 year ago
How To Motivate Your Team

Want to learn some helpful tips on how to motivate your employees/managers. Read this.

Business & Money
by classicalgeek
2 years ago
Starting a Business? Don't Rush Into a Partnership

The kind of business you choose has legal and financial implications. Don't automatically assume that when you go into business with someone that you should have a partnership.

Business & Money
by robbunt
2 years ago
How To Do An Accurate Inventory Count

Find out how to do an inventory count at work, or to improve your process if you're already doing them.

Business & Money
by Teleranya
2 years ago
3 Tips To Help Your Team Change when Change Is Unexpected

Managing change isn't easy. It can be even harder when that change is unexpected. Brothers Chip and Dan Heath have provided some very practical advice in their book Switch: How To Change Things When Change Is Hard. Here are three tips from their book that should help you manage your team through difficult times.

Business & Money
by Darren Leon
2 years ago
Things to Look Out For When Making a New Hire

As a manager, your first hire has to start somewhere. If you want to avoid making the wrong employment decision, it is important to know the process of evaluating and selecting the right employee. Here are several strategies you can use to narrow down the best potential candidates to hire.

Business & Money
by BobbyDazzler
2 years ago
4 Vital Components To Build An Effective Team

Building an effective team is critical to organisational success. This article offers some simple strategies aimed at improving team morale and creating an environment that considers the needs of the individual and the requirements of the team.

Business & Money
by Ricky Thompson
2 years ago
How To Motivate Employees

Are you ready to have the most motivated employees around? Click now to learn how...

Business & Money
by Cory Stophlet
2 years ago
Project Management Practitioner Lesson: Human Resources

The "Human" in Human Resource management may sound like a simple matter of managing the hiring of employees, implementing pay and benefits packages, firing, re-assignments, and usually new employee training if needed. And yet, that's the easy stuff. Oh yes, those are the straight forward tasks that anyone performs in the arena of Human Resources. But there is far more to this function than the name implies. Frankly, it can also be the source of great difficulty and consternation throughout the project lifecycle.

Business & Money
by Cory Stophlet
2 years ago
Project Management Practitioner Course: Project Close-Out

The Close-Out phase of a project represents all the activities, events, tasks and completed documentation needed to verify that the project is truly complete. What does "done" look like? Keep this question in mind as you build your close-out products and activities. The close-out verifies completion and delivery of the product and all its pieces and parts. You can have multiple Close-Out phases.

Business & Money
by Cory Stophlet
2 years ago
Project Management Practitioner Course: Project Kick-Off Meeting

It all has to start somewhere, and although we are not talking about the conception and birth of a project, we will talk about that special event that sets the stage for all future project communications. The project Kick-Off Meeting serves many purposes. The content, detail, and duration of the Kick-Off meeting are directly related to the size, complexity and priority the project holds in the organization. Big complex projects require a lot of time to plan and conduct; so allow for as much time as possible. And if this event requires several hours, plan for several breaks in the schedule to allow participants to refresh themselves.

Business & Money
by Josh_Brooks
2 years ago
Five Steps of Interaction with Personal and Organizational Values

A brief article describing five steps that leaders can take to think about and develop personal and organizational values. This article may be useful for leaders, managers, mentors, and coaches.

Business & Money
by Josh_Brooks
2 years ago
Rule Breaking: When, How, and Why

A brief article discussing when, how, and why it may be appropriate to bend or break the rules as a leader. This article may be useful for leaders, managers, mentors, or coaches.

Business & Money
by Josh_Brooks
2 years ago
Ten Techniques to Ensure Good Judgment

A brief article that presents techniques that you can use to ensure good judgment. This technique may be useful for leaders, mentors, managers, and coaches.

Business & Money
by Josh_Brooks
2 years ago
Mental Agility and Change Management

A brief article about mental agility and change management. This article may be of use for leaders, managers, mentors, and coaches.

Business & Money
by Josh_Brooks
2 years ago
Eat the Slowest Zebra, and the Herd Will Speed Up

A brief article about the judicious use of negative motivation. This article may be useful for leaders, managers, mentors, and coaches.

Business & Money
by Josh_Brooks
2 years ago
Transactional Leadership: Healthy, Positive, and Highly Effective

A brief article about transformational and transactional leadership. This article may be useful for leaders, managers, mentors, and coaches.

Business & Money
by Josh_Brooks
2 years ago
More Thoughts on Transactionalism as a Positive Leadership Technique

A brief article expounding on the concept of transactional leadership. This article may be useful for leaders, managers, mentors, and coaches.

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